But it is funny that neither of the two people who tested this product found that my product only worked in Poser 5 and 6, because my files referenced a "Glass Environment Map" that is included in Poser 5 and 6 but not with Poser 4, and my product was advertised to work in Poser 4. The first Poser 4 user who bought it found that error.

Just one question, and please don't take it as an attack, because I agree with about 90% of what you said. But are you saying that you think the store testers should each own a copy of P4/PP/P5/P6 and D|S so they can check which ones it works in? Are you going to pay for that? Should Rendo? And what about when testers leave and new testers come on board?

If you're going to advertise that something works in P4, it's your responsibility, not the Rendo testers' to make sure it does. Maybe you need more beta testers? My beta group has 23 people in it, and between us somebody owns a copy of each program. So our products have been tested in everything that we say they work in. If the first P4 user that bought your program noticed the problem, why didn't you bother to have someone beta test it in P4 before you even sent it to Rendo?

Again, I agree with almost all of what you say, but using store testers as a personal beta team is a pet peeve of mine.

Doot-doo-di-doo-doo. ;-)

One goes into the house of eleven eleven times, but always comes out one. -River Tam