I was able to download it this morning no worries. that was kinda weird though last night. there was no download button, just blank area even when I logged off and logged back on a few times. I even tried refreshing the page a few times too. Thankyou. I guess I didn't verify those two things in this purchase. didn't know it was needed and if I saw that it was I wouldn't have known where to look. anyways. since I did'nt provide those two peices of info yet, will I still need to do that for next time? so that I can get my download right away? by the way thankyou for the prompt replies.