Forum: MarketPlace Customers


Subject: why can't I download a recent purchase that was accepted?

3rdimension opened this issue on Jul 10, 2005 ยท 10 posts


ClintH posted Sun, 10 July 2005 at 11:16 AM

virginiese, Looks like your download has been enabled.


3rdimension, Yes, all future purchases made by credit card or instant Paypal payment will be available for immediate downloading. :)


Hi Undo, We need the following from first time buyers to protect you as a credit card user on the internet as well as protect us.

"First time buyers (Credit Card, Debit Card and Paypal)

  1. Credit or Debit card. As part of our verification process we ask that you send us the toll free or security number off the back of your credit card along with your Renderosity member name. When we have this information, we'll be happy to activate your purchase. All future Credit and Debit card purchases will be available for immediate downloading. This information should be sent to the Store E-Mail."

This information can be sent to store@renderosity.com

Thank you,
Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



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