Funny to read this thread in some ways today. We went out to Wendy's this morning and as usual, whether we go in or at the drive thru, they always forget part of the order. Now I understand that they are busy. After all, this morning there was no one in the line but us. :) Is it really rocket science to get an order right just once? They are nice about their mistakes, but still, sucks having to go back up to the counter or to the drive thru when you notice the missing item.

Another thing that bothers me is when you call a customer service line to get help and if your problem is not one that is on their sheet, they refuse to help you. I had this with Dish Network. I don't have a TV in my office, I ran the satellite directly into the computer. It wasn't working. I call up Dish Network and I say, "Hey, my box isn't working." "Is it hooked to a TV?" "No, it's hooked to my video card which I use the monitor for a TV." "Sir, hook it to a TV." "I don't have TV to lug into here to try it. Is there something else I can look at?" "Sir, you need a TV." "The cable box hooks into my video card. I don't need a TV." "Well we cannot help you if you don't have a TV." Thank god for the internet, because that is where you can find the solutions to your problems, not from customer service. Only once have I ever actually called a customer service number and gotten an answer that fixed the problem.