Well I hope you're not accusing me of lumping all merchants together. I only have problems with the ones who blame their customers for their problems. That's certainly not all merchants. I have the same problem with any business in the real world that treats customer satisfaction as something beneath their notice. Restaurants, stores, what have you. Customer service is important to this consumer. I'm the happy customer of several merchants. Top of my list is Sixus1. I have been quite happy to spend more than $20 for items from merchants all over the place if the model suited my needs and/or my tastes. (Read that as ANYTHING Lost in Space related) My favorite Expensive model I bought right here in 'Rendo's marketplace, the "Spacship L1" Jupiter 2 look alike.