I think I must have started off by filling in their "contact us" form, and I addressed it to their sales support dept. They emailed me back to say it was being forwarded to tech support and after that I dealt with someone called vicky at tech@daz3d.com There were a few emails back and forth to pin it down to V6 compatibility as the problem. She suggested the hack as an interim fix while she got on to the author to fix it. Ob