silverblade33 opened this issue on Aug 03, 2005 ยท 47 posts
Xiores posted Thu, 04 August 2005 at 10:07 AM
"Look, piracy exists, but most users of Vue are legit. Pirates always break any encryption system, ALWAYS (go check Microsoft in last week or so, lol)"
"Now, this new encryption system is an affront and abuse of the CUSTOMER."
Yes. Even though I own Vue 4, Vue 5, and Vue Infinite, according to the new store, I am a pirate. My account is locked saying someone else used my serial number. I have spent SIX days trying to get help from the store or E-on, writing to every link possible. Funny thing is, the error page referred me to write to redemption@eon.com or something like that and mail is returned saying no such address. Well, that was fixed after 2 days, so I copied my ENTIRE account page at E-on , with the serial numbers THEY have listed and the store page with the EXACT same serials and sent to all concerned. Nothing..no reply from E-on. Now the store is down.
If my account is not fixed, I'm gonna go balistic after spending money on Vue products these many years.
Maybe it was a blessing as all the products I see were encrypted and useless to me anyway. I hope when the store is re-opened, all the problems of encrypted are wiped, as well as the fact my account is unlocked.