Deb; I suspect that what we have here is a bad case of Siggraph-itis. Just about every graphics company gets bitten in one way or another; none of them really have the staff to contend with business as usual and the annual 'place-to-be-if-you-are-anyone' show. The same thing happens to publishing companies and Worldcon. There =were= some crossed wires. But those In Power are aware of it, and are working at getting things straightened out. Those of us who moderate at C3D are beta testing things as they are fixed, and doing our best to catch the remaining glitches. Hopefully things will be hammered out fully by the posted store re-opening time, but if not, it will probably stay closed until it works right. But as of now, things are looking much better. ;)