I hate to sound like a broken record, but STOP using IE! Get either Netscape Mozilla Firefox or Opera They may have a few bugs every so often, but those get fixed ASAP - unlike IE. Also, make sure you DON'T do ANY e-commerce on your wife's computer; CoolWebSearch has been found to be a MASSIVE keylogger/identity-theft tool. Consider any information typed on that computer to be public domain now.