Forum: MarketPlace Customers


Subject: The quality is not there

nitreug opened this issue on Feb 25, 2001 ยท 41 posts


pdblake posted Sun, 25 February 2001 at 5:49 AM

Just want to point out that the person I mentioned above recieved a refund because he purchased a product that would not run on his system. My description of the product did not say anything about this, so he got a refund. The description has now been changed and clearly states what it will run on. Subsequent purchasers would not neccessarily be refunded because of this. I advise any purchasers to read through the descriptions of products carefully before buying anything, if they don't meet your needs afterwards, and that was pointed out in the description you will probably be stuck. I like to play fair, but I don't want to make a habit out of giving people their money back:) If there is a genuine problem or oversight on the part of the author/renderosity, then I think the purchaser should be at least credited on their next purchase from that author, at the very least.