If I bought clothes from TAIWAN do i call them if my cloth is wrong or do i go to the store for changing it or get a refund. WHen you say that "if you don't like what the artist creates, don't buy from them" for me this is a statement after the fact. It is too late. If I buy then I have to stick to it. If the items are tested to install properly why so many items have missing components. What king of testing is done? For example, yesterday I bought the jogging suit for Michael, Poser looks for headbump.bum file when loading the sport top which has nothing with the suit I think. So who test that suit? JeffH, According to your comments, you take more the side of the artists than the customers.