Sorry, to sound like a pain in the ass, but I will ask the insulting question here to start. Well, you've fired it up, so I'll ask the first question do you have Norton's System Utilities installed on the computer ? I ask because of a helpful little product called "Go Back" That is I'm assuming you have a WINDOWS OS. Sometimes it pays to back-up.. PLEASE except this in the helpful manner in which it should be taken, ain't trying to be smart. I ask due to others experiences with Poser I read time and time again it wasn't until ver 6.0 that people have continued to report it full of bugs. Again, Do You have Norton's 'Go Back' Installed to all of your PCs or systems ??? It's not too hard to comprehend where I'm going with this .. ..