I understand your frustation Kevin, I am in the same basket. Some (not all for sure) are not deliver the quality expected from a store and this store as far as I know do not do very much about it. It is bad for all great artists in this store and forum because they will suffer of that. Even myself I was buying something almost every day or other day, I decided to not buy anymore. I decided to buy directly to different site where the artist advertize their product directly. So I can contact them and get answer like Zygote....but not here.