nitreug, Most software upgrades make small changes to what you are used to. I also have the Pro Pack and it took me a few moments to adjust. Your posting appears to indicate that in some way the Pro Pack is at fault although you are not specific in details. I am very happy with the way it works. I found the hour I spent reading the instructions to be time well spent. I am also very please with the level of customer support as demonstrated by Anthony's posting above. Might it not have been better to initially have gone directly to them rather than post here. It would save you time and avoid the impression that the Pro Pack is an inferior product which I am sure was not your intention.