Hello Sam. Thanks for your comments and posting. For someone like you I would LOVE to credit your card and not have you be a New Alexa owner at all. Contact me at 3DC and I'll GLADLY refund your money. Tunsey and everyone else... you are exactally right... we are Very honest and she is almost complete now after a year of work and having to totally redo her from top to bottom. She's a million times better now and looking great and will be back out to the public by the middle of October. Sam... I will credit your card as soon as you contact me. Mark