Else than being from Europe and using an AMEX Gold, I don't see. :-p

You should maybe rething your fraud risk service. You might have limited fraud (as M. Tobias pointed out to me), but you're doing it by chasing potential customers away. Right now I'd rather have a tooth pulled than buy something at CP.

BTW, I've sent you my order # and nick; Thanks for your help.
If I can help you in any way to fix your site, please tell me so. I'm rather computer-savy (making a life as head of IT) and I can spend time & even money if needed. The only thing on earth I can't stand is the "oh it's working well enough for us - tough luck if you've got problems" attitude... ;-)