I've been a member for a couple of years, and never regretted it. Sure..they aren't perfect..sometimes I go a few weeks, or even maybe a month before I find something I want. But hey, that's LIfe :) You can't have ice-cream or chocolate every meal :)I've not had any problems with them..or rather, I've not had any that weren't resolved to my complete satisfaction when I emailed them regarding a problem. Maybe I've just been lucky, but they get a 9.5 / 10 in my book.