ChristieK opened this issue on Oct 07, 2005 ยท 30 posts
agiel posted Fri, 07 October 2005 at 5:46 PM
I know it is inconvenient, but it always amazes me to see the reactions to these situations. e-on software is a rather small company, yet they are treated as if they were Microsoft or IBM. And I know... DAZ and Bondware are not Microsoft either, but they had years to build up their system to face the demand. If I remember well, the first couple of years at DAZ was full of issues. I had orders vanish into thin air, things to download again many times, people even had locked credit cards because of these glitches. And Mazak - for your information - they did spend a lot of time working out issues, and that includes the works of volunteers who helped them test. I develop (and test) software in my day job, and I can tell you that between pressures coming from budget and business, it is not always possible (read: generally not at all) to test things in ideal conditions and release a solid, finished product. For example, one of the main systems I support needs a team of 4 people a full week to test completely. You really think we spend a full week of test each time we change something ? If they had taken another month setting up simulated high load to test the robustness of their servers, you would have seen the forums full of people complaining about how long they were taking. Go figure.,..