" If anyone has concerns regarding their member record please contact me privately and we will discuss it. The member record is for the teams use so that we can keep track of issues and so we are not all handling the same issue at the same time. Its for our internal use." no problems there. but under several countries laws, if a record is held the person the record is concerning can request to see said record at anytime. that is the arguement and why I suggested that legal council be consulted since the stance that the records here are exempt from such laws is quite incorrect. as to th notification I have only seen 1 notification in the 6 years I have been a member but I am aware of at least 3 changes made after the fact by complaints in forum or by reviewing the TOS myself.