Dear Alf1507, There is nothing I can do about the way how the system works here. I bet that Debbie will sort it out as soon as possible. She is our Super Woman here :). I sent you an IM (instant message) regarding the bonus you would like to have. Please check it and let me know which one you want. Altleast you will have something to play with until Debbie sorts out your problem. Renderosity is really one of the best markets on the net, and the team here works very hard on supporting both customers and merchants. I bet that it will be fixed very soon. Cheers, Umut.