Terri: depends on your needs. Brains are a medium-temp application, you'd probably want a gravity-coil to keep 'em from drying out...Do you want your SO to be able to help himself, or do you want to provide customer service? For the former, you'd probably go with a OSIOZA model (mobile self-service); for the latter, an OLFG can't be beat. Got $2000 lying around? Chip: Paste-up VS Publisher... damn, that's a tough one. I've helped a poor Admin type in HR struggle with Publisher. Hot wax and publisher both stink, but I guess Publisher doesn't get your hands sticky...