I agree with the feedback option on their site. Worked for me too. On the other hand e-on's politics really seems strange to me sometimes. They look like they are a bit event driven. With their plans to go to the professional market, they seem to get into a lot of stress. As they fixed most of the problems with Vue now, they really make a nice software, though their pricing is a bit high I think. Maybe they could get more money and sell more copies, if they lower them. Still not decided to sidegrade from Vue 5 Esprit to Infinite. Love this eco system, but Infinite is expensive for a hobby.