In MacWorld, Epson was quoted as saying that the problem was in the paper, not the printer, and they would rectify it accordingly. In view of what others have said in this thread, I'm not sure now which is true...??? JIm I use an 870 stylus photo which depends upon the archival qualities of the paper, primarily, for longevity (I think). Otherwise, it's the same printer (just doesn't do larger formats).