I to am suffering this same problem, i have bought my first item from Renderosity, ive been charged via my paypal account and told the file is available to download, even given a link via email to where to download it yet there is nothing, nowhere to go as to where i can download it. we are now about 14 odd hours later and still no change. Its a little annoying as id heard that renderosity was good with its purchases yet this is my first product from here and already promblems have arissen. Would love a quick responce as i needed this product before i went to work which is in 3 hours time...