copied from the yahoo list: (Bob is Bob Stockwell from Eovia marketing) The process will work like this: If you pre-order the upgrade to Carrara 5, you will be sent an email when the shipping version is available. At that time, you will be able to decide to either accept the electronic download version at no additional charge, or to request a physical version with an additional charge for shipping and handling. If you choose the physical version, there will be a link in the email to a form that you must fill out with your complete shipping information and full credit card information. Shipping and handling costs will be provided on that form. The physical version will NOT include a printed manual. The printed manual will be available for purchase separately from the Eovia webstore in December. Regards - Bob In a later post he said the printed manual should be around $20.00 and ready for purchase in Dec. wayne k guam usa