thanks randym77: Quote: "Which items did you miss downloading? What exactly was the "new gift pack"? The following items made up the gift pack: Allosaurus, Anime Hair, Architecture Pack, Battle Pack 1, Bear, BMX Bike, Camel, Flight Attendant Outfit, Gallimimus, Knight, Marlin, Michael 2.0, Michael 2.0 Texture Maps (standard res), Michael Football Gear, Millennium Teeth, Morphing Skull, Penguin, Pirate Pack, Robot, Seahorse, Sports Pack, Stylized Business Man & Woman, Ultimate Horn Pack, Victoria 2.0, Victoria 2.0 Light Texture Maps (standard res), Victoria 2.0 Medium Texture Maps (standard res), Victoria and Michael Sweaters and Wolf. Some of them are things I might not ever use, but some of the items are things I really wanted and can use. I never noticed any expirations next to them and even if I had, I would have just figured that I could get a reset if needed. But Daz is saying that they can't reset them at all because they were freebies. I just sent another email [practially begging] for them to fix this. We'll see...