Hey guys, We of course support both IE and Firefox and I apoligise for our Customer Service person suggesting that we don't. I need to be able to reproduce this problem to resolve it since I can't see it and don't even know where to start. If anyone is having problems and has time tommorrow to help me on the phone (might take 30 minutes to an hour, and I can call you back to save on LD fees). Please IM me and I'll give you my number. If you're around tonight and want to do it via chat IM me to. I'm sorry for the trouble and if someone has the time I'd apreciate your help in isolating the problem. Thanks -Rylan ef/cp