Maybe you meant this question ?

Question: "Now in forums it is custom for members to share their views to see if those views hold water. If others join and agree maybe the particular view will develop into some other type of action like a change in the software or in a company's policy.

So wouldn't it be possible that what you deem as just negative comments could turn out to a positive end? Wouldn't that be reason enough for people to post their complaints?"

Answer: Yes. Negative comments can turn out to a positive end. There were several examples of issues that were discussed here (or in other forums) and that have yielded bug fixes or changes in the interface or even reversals of decisions from e-on.

But the negative comments that really helped are the ones where people actually tried to figure out what the problem was, exchanged tips and ideas about what to do in the meantime and sent out suggestions to e-on as to how to fix it.

Comments that do NOT work are when people are just content with stating that e-on is a terrible company or Vue is a terrible software. Or when they tell everyone they are better off staying away from Vue and get something else. I already told you above - I have received several emails of people who are using vue but are leaving the forum because of the constant negative comments about e-on and Vue. As the moderator of this forum, this is a very serious problem for me. When I see there are only 6 entries to the current challenge instead of 15 or 20 earlier this year. This is a serious problem for me. These are people who want to use Vue, in spite of its problems. They are not participating or leaving altogether because of the constant barrage of negative comments from a handful of individuals. Like many people here, I invested in Vue. A lot. And I would like to use it as much as possible. I am even prepared to wait until some of my issues are resolved (most of them have been resolved from one version to the next).

Maybe this is just a difference of opinion on what makes a mature discussion after all.

You said you are trying to understand my logic. I hope this will help.

Message edited on: 12/02/2005 20:58

• agiel - www.linfa.net