Hello Nothing can be completely free and I understand it. I bought about 80 items only here at the store and for most of them I am happy with them. The artists here and in many other great sites are doing a fantastic job and I am not ready to wait for free stuff even if they are great also to get something that if I do not pay I will not get it. I did a post on that and got shit answers by some members. Even the moderators or the store were not positive to that issue (they make 50% on sale). Like someone posted in 3D commune, a community share with their members and when you are a store then you are a store.Look at Zygote/DAZ3D, they have a refund policy that If I am not satisfy with a product I will get a refund. Here NOTHING. The bad afro-hair by CONFUSIUS was found very bad by the community but nothing happen to refund the community. Are we talking about a community if the store take the side of the artist and us we have to leave with a bad product that will never be used. The items at the store need to be quality control because in many items the quality is not there.