Thamks Aqiel, The issue has been resolved I got my modules back and I did burn to CD this time. For those of you who may have this problem now or in the future be advised, the French do some things just a bit differently. To contact a technical person at e-on you need to follow the menu items that do this and that leads to a forum like setting. That sort of put me off as I did not want my account stuff to be part of a forum like this one. Well it dosen't work quite that way as some of the forum is just between the tecie and your self. You need your order # and you can get that from e-on in your accounts section by clicking on the regestred software itself. They were very kind and gave me the links to re-download. Glenn