"And why are your feelings more important than mind. Did you ever think I feel depressed when I think how I spent $1000 on software that doesn't work as advertised."

Richard, so why have you bought upgrade after upgrade over such a long period? If it upsets you so much how terrible Vue is, how unresponsive e-on are, why not try some other software? Nobody is forcing you to buy from e-on, and nobody at e-on, Renderosity or Cornucopia is deliberately trying to upset you.