So far I have emailed tech support twice no reply called tech support twice they said that everyone should have recieved there email by now and said they would get back to me the same day and havnt, I sent a email to sales and no reply, I ordered my version on the 30th of october. This will teach me for pre ordering, I didn't have any problems getting the beta but now that the final release is out it seems they dont even what talk to me. I ordered Truespace 7 a couple of days ago and its not expected to be released until Thursday, Hope that I can get Carrara before I get TS7.