Paula, Rockets is correct, and sadly your site is still infected today. Norton is NOT the most reliable scanner on the market, and just because your scanner says it's not there, it doesn't mean you are safe or any of us. Looking at todays nasty file, one featured is shown as loadnew.exe Which as I guessed last night is indicitive of the W32 series of nastys. This link gives additional removal information. http://www.kephyr.com/spywarescanner/library/coolwebsearch.loadnew/index.phtml Like Rockets says, no ones flaming you, and do I understand it's hard to accept that your server can catch a cold. But please trust us your site has a genuine problem. I did look again today to see where the problems lies, but the browser crashes when accessing and I'm not risking the other machines here. If you need some help please ask - I'm happy to assist, sure lot of other people will as well.

Pinky - you left the lens cap of your mind on again.