There was no download to work yesterday--I tried with both Firefox and Explorer. When I checked my orders, the item wasn't listed so I clicked on the order number of the other item I got at the same time. It said that the original item had been deleted from the database. I placed a new order and it worked just fine. Incidently, although I am a PP member, I thought that CP was still going to offer a weekly Poser and Shade freebie to everyone. The PP advantage is that they would stay free forever and not just for the one week. Did anyone else read it that way?