I sent my battery off in the pre-paid envelope on tuesday,they should send me a new one within 5-10 days. Until then I am out of action but I have ordered another to use as a spare. this link is a head start for the european users http://nikoneurope-en.custhelp.com/cgi-bin/nikoneurope_en.cfg/php/enduser/std_alp.php?p_sid=82ZmzYYh one note: I originally registered my camera after I bought it with the nikon-europe site but you may have to re-register with the european support centre before you can register your battery for replacement. I bet that link doesn't work, you'll have to copy and paste :) David