I ordered the box version in early December thinking it would come with a manual.I did not expect to show up til Jan.Well a few days later a box shows up on my doorstep. I was puzzled because it was still Dec.. Well it seems that Element 5 (shipping& billing company for Eovia)sent me the wrong software even though the order number matched on the invoice..Then I get a message saying it was charged to my credit card...To add insult to injury open my email and I get an offer from to save 20% off if I use the coupon..I called told them to cancel my order which got ignored because I received an email saying they were sorry and they were shipping it immediately...What??? How can they ship what they don't have..Well I called agained asked for a refund then waited a week an downloaded the electronic version...I am not impressed with Element 5. The program is great though love the changes