I'm sorry to hear that. Perhaps the June survey will have more of what you hope to see in it. Would you care to define "much needed improvements", however, so that I might be able to address, specifically, your areas of concern...

thou and I, my friend, can, in the most flunkey world, make, each of us, one non-flunkey, one hero, if we like: that will be two heroes to begin with. (Carlyle)