Here is an interesting post I found on another forum (which I will not name) Dated January 9th 2006... QUOTE I Was Getting Ready To Post The Following On E-On's Message Board, When I Discovered That I Had Been Banned. I just got of the phone with Richard Choop.... He claims to be the supervisor, for E-On's Customer Service, and relations. If this is true, it's just a matter of time before this company goes belly-up! The man is arrogant, rude, non-appologetic (even though he and this company are ripping people off, with their misleading/fraudalent claims regarding their products)... That's not customer support, or relations... It's a SCAM, FRAUD and AGAINST THE LAW!!!! The software has been returned to the company. It was received and signed for, by someone named, N-STOMP. - Date of receipt: January 7th 2006. I did what I was asked to do. The software was sent to them and the software was deleted as requested, yet according to Richard, I have to be patient and "wait" till the Accounting Office, which is conveniently hidden in Europe, processes the information and issues a refund. - Not A FULL REFUND. A partial refund! - And not "as soon as we receive your package" as I was told. (the poster quoting a rep at Vue) RE: Vue5 and poser hair by sbell (e-on staff) on January 5, 2006, 03:14:28 PM. "Daniel, I'm sorry you feel this way. We will indeed refund you as soon as we receive your package (less restocking fee and the $50 voucher you spent on Cornucopia content during the 2 months that you have been using the product). Of course, after doing this, you are no longer entitled to using the product. You need to completely remove it from your computer and destroy any backup copies that you may hold." (Poster ending quote of Vue rep.) Facts: 1) I fronted my hard earned money and purchased VUE 5 Pro Studio, at full price. 2) I advocated the purchase of E-On's software. RECOMMENDED it to friends and fellow colleagues, etc... 3) The misleading information regarding Poser 6 using Dynamic Hair remains posted on their web site, even thought they are aware that it does NOT work as they claim, and have ADMITTED that it does not work as described. 4) EOn Software "knows" that they are committing FRAUD, and apparently they are SO arrogant that they think they can get away with it. 5) Mr Choo-Choo.... Claims that I am SPAMMING their user message board. LOL!!! - You haven't seen spam! 6) I paid to have access to this site, and the member boards. If "I" and other members who purchase their software are not supposed to speak their minds? - Then why bother with this BS, of a message board at all? (rhetorical) 7) Speaking the truth and letting it be known is not called "SPAMMING"!!! - it's called relaying VITAL information, to those who may be concerned; or experiencing similar problems. That's why this message board exists, no? (again rhetorical) 8) I will be filing a complaint against this company; both with Oregon's BBB and Oregon's State Attorney's Office. 9) My attorney (Mr. XXXX XXXXX) has been sent all of the relevant information. 10) I will never call you again, Mr. Choo-Choo (AS YOU DEMANDED and SHOUTED OVER THE PHONE). ~ As I said right before I hung up on you... "The next phone call will be from my attorney". Sincerely, and for the very last time....... (we wouldn't want to fill this message board with "FACTS"... That would be in E-On's worst interest. PS... You have made an enemy, from an advocate; Mr. Chooo.... Congratulations! ~ See you in bankruptcy court! - I'll be sitting in the front row wearing a t-shirt that reads.. "I TOLD YOU SO"... Ohh, and BTW, since E-On Software has not returned my money, as agreed, yet you have BANNED me from your Web Site, you have forced me to make this information public... By the end of the day, everyone will know just what a piece of trash you, your company and your products, really are.... Have a nice day! ----------------END of all of POSTER's QUOTE---------------- Now on to my comments: I have been kind of busy at Turbo Squid lately, and had no idea it was this bad (still) at 'E-yawn' I did see some posts there (Turbo) asking if there are any other users of Vue or Bryce, and the responses were; "Hey, we use mostly 3D Studio Max, Cinema 4D, Light Wave, and ZBrush the 'professional' programs, and there are not that many Bryce and Vue users (if any) here at Turbo Squid." Kind of a snubbed remark, but accurate. Vue has never been considered by the serious 3D community to be a 'professional' application. And rightly so, considering the lack of professional customer service there. Again, if they were professional, or provided support for professionals, it would be a WHOLE DIFFERENT BALL GAME. So because they regard their customers as 'amateurs' It looks like they provide customer service and product support as such. I personally have a trial version of Vue Professional 4 that I use only for rendering screen shots. I will NEVER go out and buy the full version. Not after being fore-warned. I am saving up for 3D Studio Max. It costs much more, but it does SO MUCH MORE. And they have an excellent support team. In the mean time, I will use Animation Master to do my creations, and learn all I can about ALL the 3D applications out there. There is so much competition available, to limit myself to one 'hobby' application. (my 2 cents)