"Is it neccesary to insult them and make jokes?" When telling the truth is insulting then yes, I guess it's neccesary. The store was better before, easier to find things and better organized. It's a mess now and I have no intentions to buy anything from my wishlist since I have no idea about the price and don't know which merchant made it. And that's a fact and not an insult.

Every organisation rests upon a mountain of secrets ~ Julian Assange