Wow - what a giant step back :-O This is really not a contemporary store anymore. It has no sexapeal - means it doesn't make you wanna do some serious shopping. I assume that the sales will reduce as a result of this lame application. I never was a fan of Bondware (old fashioned application design - inclusive the forum-software), but this gives me the creeps. All that keeps me visiting is the community and the galleries.

From a comparitive list thus far, this is what I have arrived at as far as opinion: Pros: The Market Place is quite a bit faster now compared to the galleries here. Cons: 1.) Please lose the baby on the first page, it's annoying. Please Let's go directly to the MP. I'm here to shop and research, not start a virtual family and rejoice about rubber infants. 2.) Allow the user to shift the menu from right to left in options. I dislike my menu on the left side as I'm right handed. 3.) Upon pulling up a product page; I dislike the fact the price is below the first promo picture now. You force us to look at stuff before we know we can afford or even want. Most of the stuff we don't. 4.) Where are the wishlists??? Come on now, you don't think I'll buy everything you want me to upon first glance?? Give us some time, and perhaps we will fill your coffers. 5.) Customized menus. I want to see shortcuts that I'm only intersted in, not what you force me to see. My world isn't yours, and vice versa. 6.) Did I mention wishlists??? Public and Private! This way we can monitor sales, receive gifts, and get organzied. But I'm sure you would rather want us scatterbrained and oblivious to pay full price on everything. 7.) I really miss "My Gallery" rolldown on the top to quick access IM's and my "life" here. I feel very isolated by this new store, like it's a subset of the site and I need to go to "galleries", then select mine. Too much trouble...I'll be in my gallery if ya' want me. 8.) My Perchase/Gift History is nothing but numbers, no names. I'm supposed to know that order #1982719872 is an order from orion1167??? I'm pretty good with numbers, but you riddle me with that one. You give us too much credit with memory. 9.) You never asked for user input with this endeavor, but just went through with it, as always. Great, the MP is a bit faster, but in disarray. You only have 300,000 users on this site, you can't ask for a survey?? 10.) I'm not buying anything here until these issues are cleared up. Period. It looks more like a flea market than anything viable in the real world. And we are talking real, right? Wating for galleries to be erased next -Shardz-

I really HATE!!!!!!!!!!!!! the new look!!!! One of the reasons I liked shopping here was because of the way the previews were set up for item. It totally BLOWS now! I liked seeing what other purchasers had to say about the item! I sure do hope that the site owners/manager listen to the members on this one. I will not be purchasing anything else until this horrible marketplace goes back to the way it was or looks and maneuvers better!

Lol...so there is a double login after all???How come it logs me in after I refresh my cookies several times;P I like rosity,I really do...but the only change I wanted was to be able to get rid of that white bg as I think my purchases dropped to nothing when that change took affect.I only have slightly over a hundred purchases but I think that happened in less than a year or so and since then I've made three or four purchases based on links others send me.I have sensitive eyes and white bg's with that color scheme hurts my eyes and makes viewing the store undesirable for me. Listen guys,I know you want a better store...but the buyers don't want what you're doing.This process should have been better prepared for and the changes should have been all at once rather than in steps.The negative feedback you've gotten so far seems universal and its only going to get worse until your restore the features people want.But to be honest,I don't think we ever get listened to as a lot of people don't like the white bg and nothing was done about that...if I want a white bg let me choose it like I do the bg for the rest of the site areas. I don't think you'll get me back buying on a regular basis here...just seems you prefer your own aesthetics to that which the purchasers want.

I actually don't shop here at all....I browse and then hope I'm lucky enough to find it at CP because Rosity has never liked my credit card. But I do still use the market place, and in the hopes that one day my plastic would be worthy enough, I have a nice lengthy wishlist. My only beef would be to mirror earlier comments that having merchant name and prices show on the wishlist. I have yet to go to a site that wasn't a pain in one way or another...but all of those sites still show me prices on my wishlists (even if it's like searching for lost treasure to find said wish list again). It makes planning future purchases very difficult...or it means I have to kill a few trees printing things out or writing them down and then loosing the damn slip of paper. Not that a website couldn't go wako and loose it for me...but my desk is a big enough black hole to begin with. =)

I've got to agree with the vast majority of the above. I barely shop at RDNA anymore because of thier "improvements" and I daresay that will be the case here. My hopes are not high that the PTB will actually listen to any of us, thier record in this regard is not stellar, so as stated above, another customer lost. On the bright side, this may well give me the push needed to start creating my own stuff.

What happen to the marketplce? I like the old one better. This one is slow & unconvenience.

Despite what Acadia says, I don't think merchants are the only ones with a say. If revenue drops, any business has to ask why. And revenue drops when customers buy less. And they will buy less, for reasons that many have given above.

I think people are panicing. The software just went through a major new upgrade.

In the same way the older version was heavily customized, I imagine this one will be.

Considering the 1000+ merchants, it might take awhile, bit I am sure Bondware is a capable company, being they wrote the site software.

Is it neccesary to insult them and make jokes? This forum is about Poser, not Bondware. Must every decision in Poser be done by commitee and by threat? I'm sure the merchants will offer feedback where needed.

I'm sure everything will be just fine when they get the boxes unpacked and everything set up pretty. Just breathe.

Message edited on: 01/17/2006 06:03

Bravo Anton. I was trying to say that in Post 88. Give-em a little time for Gawds sake. Tom

"Is it neccesary to insult them and make jokes?" When telling the truth is insulting then yes, I guess it's neccesary. The store was better before, easier to find things and better organized. It's a mess now and I have no intentions to buy anything from my wishlist since I have no idea about the price and don't know which merchant made it. And that's a fact and not an insult.

Puntomaus That is NOT what I meant or was referring to. :) We all know what an insult and a joke is. I wasn't referring to opinion. It will be fine. Re-modelling always makes a mess. I have plaster dust to prove it.

Message edited on: 01/17/2006 06:14

I used to be a software developer for many years and I know about testing-terms. If you do such a big upgrade you should have test it to the max (Beta-Testers etc.). Bondware is not a backalley-developer but a grown-up company. Imaging Amazon would do such an "upgrade". They would loose a big amount of money for shure. And Bondware doesn't have to be treated like a sensitive artist. They make business - and IMHO they had a lack of customers-research. Otherwise I can't see a good reason why having something Beta offered to the public.

Did they announce it as a beta? When I install Poser I have to spend time to re-install and set up preferences. Doens't mean it is beta software. Being a former Software-developer, you also know that only so much can be tested in beta and some glitches only appear after release. It seems to me that a site like this, with so many variables, would be an oddity if a few glitches didn't appear. I would just give them time to sort it out.

No they didn't. But it looks like. And they say this is coming soon, we are working on that for the future etc. Which means it's not the final release they want to achive. And common - a market place like this isn't a mayor tricky application with millions of interfaces etc. We are not talking about glitches but mayor changes in usability. Anyway - we will see what future will bring. I hope everything will work out fine.

I hate it and I go conform with all reasons here in the thread! I want back the old RMP! It is not a fun to make here a purchase!

"Which means it's not the final release they want to achive."< No it just means they have another stage to complete. The store and forums and such are seperate.

If it is Bondware that makes the same software that runs this forum (and the useless search functionality), then they deserve some insults. ;) Come on - vBulletin and even the FREE phpBB2 are far, far, far, far superior to this forum in just about every respect of which I can think. Now, I'll agree that the just-implemented MP is probably not finalized, nearly. But I don't agree with you, hawkfyr! (hehe) I've been in the industry for over a decade. There's these thingies called - 'testbeds' (more generically termed Q.A.). They are used as a simulated test environment for new software so that when you want to update, you have the entire system ready to go. This doesn't remove the chance of bugs and snags, but it does allow a one step, complete transition. Is Bondware so bad, that they can only test it 'live'? I don't even test my simplistic website 'live'!

See what happens. A few people speculate that this is beta testing, and now people are repeating it as fact. Arrgghhhh!!!!

Shardz, thank you for that comprehensive breakdown. When I created this thread I hadn't looked at the wish list or purchases. But I sure did notice the lack of pricing at the top of the page next to the "promo image". I too like to see the price first, if it's on sale, and how long the sale is going to be for. If I have to hunt seek and peck around to find that, I sure won't be buying here very much. Also, the lack of description of previous purchases makes no sense. I have loads of things in my purchase history, and sometimes (just the other day as a matter of fact), I went back and looked through my purchases for something I thought I had installed but couldn't find it. I had the ability to see the item name and download it immediately. With the way it is now I'd have to click on pages of "numbers" and look at what each item is, before finding the ONE that I want to redownload. That truely sucks!!!!!!!!! As well, I too like seeing the item name, merchant name, price, and sale price in my wish list. I can then go at a glance down the list and decide which items I want to buy. Sometimes I don't remember the name of the item, but I remember the name of the merchant who made the item. With both item name and merchant name listed, it makes recalling what the item is, easier. After a day of consideration, I really would like to see the MP switched back to what it was, however, if we are forced to have a change, then at least give us back the features that you took away. Reorganizing is one thing, but totally demolishing a highrise with an elevator, to put up a 3 story walk up was un-necessary.

Hmm, I have never bought anything directly from the Rosity MP, but I did do my research here. I have been buying stuff over at CP, since I like their interface much more.

Now, I can't stand the new design. The old way the product pages looked was a lot better. I wasn't big on the opinions, since I never saw negative ones, but I would like to have back the "Other items by this Vendor." The lack of prices in my Wishlist is a huge problem now too. I kept track of sales via that. (Getting the annoying store sale emails just makes me highlight and delete. I only click on the Favorite Artist emails.)

There probably won't be anything done. I am glad Rosity is making an effort to "improve" the site, but this was not an improvement.

I understand your call for patience Anton. I was thinking the same thing through the first 50 or so posts in this thread, but after listening to each point, and then checking it out myself I have to agree with the huge majority of them. The only one I dispute is the login. Maybe people have cookies disabled, but my login is staying when I close the MP. (I chose "Remember Me")

Anton, I think people mean with Beta not the fact that it is Beta but behaves like Beta. I hope for this community that there will be a progress soon.

I assume the change was for economic or technical reasons. Of course. They were making too much money, so it was necessary to tick off the folks who still buy here. And what better way to tick them off than by messing up the one part of the site no one complained about? Not to mention killing two birds with one stone. One of the unpleasant things about refusing to buy here has been that it was far and away the best designed market. While I'm sympathetic to the merchants, I'm also grateful to the PTB for taking away one more reason to shop here. The new MP was obviously launched with no meaningful testing or customer review. In the new era of deniability, the best we can expect is unsubstantiated claims to the contrary, along with "personal promises" worth the screen light they are written in. And in the new era of the corporate imperium, we can shut up or not. Who cares? Customers are a dime a dozen. M

You know I've always had nothing but the greatest respect for you Robert (kuroyumeo161) and agree that there should have had at least some testing prior to the migration.It would seem to me that the very fact that the RMP is huge (not just a simplistic website) is the very reason that prior testing would likely only catch nuts and bolts problems of the new platform,not necessarily the look and feel of it. I would imagine that,like other php based environments,it will have the ability to customize the experience. I guess I just think that folks who are being provided a free service, should be a little more patient when things are being worked on. Tom

I guess I just think that folks who are being provided a free service, should be a little more patient when things are being worked on.<< Free service? I thought this is a shop. And just like in real life; when I don't like my shopping-environment anymore I change the shop. It's not only the customer but the merchants that are having to deal with this.

"It's not only the customer but the merchants that are having to deal with this. " Lets say I'm a flooring installation contrator. I rely heavily on a buisiness that provides the means for me to earn money. They provide a place for me to operate, they advertise,and generate buisiness so I can provide a service or product to end users. They decide to give the store a facelift and give me plenty of notice about it. I realize that there will likely be a stretch of time where sales might drop off,or even stop completely during a down time. Should I have made arrangments to find work elsewhere during this time? Or should I complain and blame THEM for my inconvienience and loss of revenue? How about if I walk in the warehouse and see changes,and say...I HATE THIS! Y'no...I liked it better when the subflooring was nearer to the loading dock,and the glue stayed warmer when it was stored over by the carpet samples. I'm not going to do any more work for you until you change it all back the way I like it.

Thanks, Tom, and I agree. Just seems that they did the transition partly, then released, and now are going to add everything back in. This need not be so. The companies with which I have experience (PrimeStar, DirecTV, WildBlue) all use copies of the current customer databases (etc.) in a testbed environment. These are definitely not simplistic. Now, these companies have direct profit and investors and so on. On the other hand, although Rendo is a 'free' service, they do take 50% of all sales... ;) The login issue is a non-issue (that should have been expected). But the removal of information and features seems unwarranted. Maybe they should have waited a month or two to get them all in place before launch. Let's hope that they get things worked out.

Thanks Robert. I suppose I should have been more clear regarding the "free Service" comment. I basically meant the site "Overall". In other words.no one forces me to shop here and there is no cover charge to enter the MP and browse. But as far as the merchants are concerned, the relationship between them and Renderosity is not unlike a sub-contractor scenario. They are not employed by Renderosity ,and Renderosity has no obligation to secure income for them during down time and maintenance. They are free to offer up their goods to other outlets. If they are exclusive,then perhaps they should not have put all eggs in one basket. Tom

I just hate the new marketplace, and I just couldn't find their the things I'm looking for.. The older one was really better. I wouldn't bye their anything if it would looks like that! Oh and it is just slower to load for me, as the old one! Not faster!

Heh. I didn't care too much for the last change to the store, but this latest change suddenly makes me long for it. I was never too fond of the RDNA style marketplace, except for the way the purchased Item List can be sorted. The Wishlists really need updating all around.

Ok as a few merchants we decided to make this image, which I created as the FLAG of our protest. I hope you will see how we feel on behalf of the merchants. Funny, it says ON BEHALF OF THE RENDEROSITY MERCHANTS, how ever, I refuse to be putin to this mess. Because I have nothing to do with it, nor to my other fellow merchants. I REFUSE TO BE THE FATHER OF THIS CREEP!!! Regards, Umut.

its not brilliant - Im trying to work out how the 'whats hot'can be so different lots of items such as gnd2 or irina for sp3, or p6 realism kit never used to show near the top of the list? have everyones buying habits changed overnight or did Renderosity used to give a weighting to new items over old -would like a button like daz so you could request a redownload -would like it much clearer to get to your downloads after a purchase(people arent too keen to leave a page that has all their order details unless they know the page they are going to is the download page and is marked as such - would like the updated products to be at least as conspicuous as in the old site

Very nice, my image has been deleted. BRAVO for the DEMOCRATIC SYSTEM WE HAVE. Umut.

That wasn't a nice thing to do....hmmmmmmm what happen to freedom of the press? :)

Umut, I sent you an IM as to why your image was deleted. Please read our Copyright Policy. MorriganShadow Poser Moderator

Like all private servers, there is no freedom of speech here.

EDIT: Please, let's try not to get this thread locked :) I sent the link to the Admins and I think they are actually keeping an eye on it.... or I hope so anyway.

Message edited on: 01/17/2006 09:29

A wise man once said "If it ain't broke, don't fix it". The Marketplace worked perfectly well, didn't really need any changes. Pity no-one in control seems to listen to the wise man.

You know.....it's kind of funny. I recall when Rendo switched over the Marketplace not too long ago.....and man, oh, man did people ever gripe about the changes. And NOW: the system that was intially castigated and bemoaned out of the gate is being praised as the best thing that there ever was. A programmer's dream. It's just.....funny to watch. IMO, the new setup is not so bad. I can't say that I'm instantly in love with it. And I certainly hope that customer reviews will be added back in later. And I'd like to see "Add to cart" and "Add to Wishlist" buttons put on the two sample image pages -- so that you aren't forced to return to the front product page in order to add the item to your cart. That just causes an extra page-load. Other than those few things -- it'll all come out in the wash. It always does. That's pretty much my thoughts too... When it was changed the last time, everybody was upset about the change, it was the most awful marketplace ever but after reading all this, it wasn't so bad after all I guess... ;) Right now, it's not good, but give it a few days, give them a bit of time to fix the things that don't work properly and the stuff that has been overlooked and maybe it will grow on you... When you change a site this big, with so many features on it, there's got to be some stuff that won't work or features that were forgotten just a few hours after the change... In a couple of weeks I'm sure things will be fixed and we will have gotten used to it.

"freedom of the press" means the right to puiblish a newspaper or magazine, it has nothing to do with posting on message boards. Ans freedom of speech, although it gives you the right to say what you want, it doesn't obligate anyone to let you post it on a privately owned website.

MorriganShadow, I got your message and I understand your concerns. I take my words back for the DEMOCRATIC SYSTEM. I thought it was removed for what it was saying, not the EXORCIST image. Thanks for the IM and the explanation. I wish you a great day. Cheers, Umut.

quote:~I for one will not get used to it. Unless some major improvements are done. This is ridiculous. It is even worse for the merchants than it is for just purchasers like us. As Admins of the business, you are ruining what is to some merchants their means of income. Tsk tsk rendo...tsk tsk. Your servers are horrible, your service is bordering on horrible as we speak and your layout is unfriendly and badly thought out. And you answer is for us to DEAL WITH IT? We are your CUSTOMER....YOU will DEAL with US. ~~~~~~~~~~~~~~~~# Waves to the mistress...... I dont think Mistress had a bad attitude at all....I think basically she is saying what we are all thinking.... Doesnt the phrase " the customer is always right"....come into this.. Just my humble opinion as a customer and hopefully (if I ever get time to do my texture) a merchant soon.

This is a royal mess. This is absolutely typical operating procedure for Renderosity, though. They have a long history of implementing stuff in a half-arsed, poorly thought-out way, without ANY outside input from users or from experts in the field (and no, I do not consider their codemonkeys to be experts in user interface by any stretch of anyone's imagination), and then stumble along patching here and re-organizing there and bumbling along until stuff sort of works and everyone settles down. It's the Renderosity Way(tm). And it's just so darned professional, dontcha think? bonni

this only proves the point that humans are SUCH creatures of habit lol we get set in our ways and when something rocks our boat, we don't know how to handle it...but that's just natural... I know most don't like the new format, but give it a little time, see if ReRo can work out the bugs, make a few tweaks...as has been stated above, a change of this magnitude is not a one-step process, nor a single one time event, as anyone who has been involved in any large corporation's computer system upgrade will tell you..there are always bugs to be worked out, but that's to be expected...let's give them some time to fine tune the new MP and THEN see how we feel about it after that...I'm sure constructive feedback as to possible tweaks and likes/dislikes would be welcomed when they're over the initial hurdle...

Two years from now, Rendo might decide to change the store format again.

I can't wait to see what'll be said about the subject then. I wish that I'd saved a copy of the old threads which sprang up at the time of the last Marketplace changeover. You could have substituted those old threads for this one. And nobody would notice the difference.

And yet here we are being told just how WONDERFUL the "old" Marketplace was -- even though it wasn't actually very old at all. And a lot of people had expressed outright HATRED for it at the time when it first assumed that particular form.........

Ah, well.....the more things change, the more that they stay the same.

Attached Link: http://www.renderosity.com/messages.ez?Form.ShowMessage=1795002

psst That link is only viewable by merchants ;)

Well, I guess I don't "HATE" the new market place, but I hate that they've taken away some of the functionality. I have downloads here going back to 2002, and all there is now is a row of numbers. So now it's soooooo easy to re-download something... I wish I had been clever enough to buy it all from me to me, as gifts, because the list of recieved gifts is WONDERFUL. Just like the purchase list SHOULD look, too. And I'm fairly sure (or nae?) that the PTB will change it to look that way too. One other thing I don't like is that you can't see who gave you a gift certificate. I'd like to thank people, but my memory isn't all that good, and now there's no way (at least that I can find) that can show me who gave me which gift certificate. I SORELY MISS the customer feedbacks. Not the star rating, that was crap anyway. Who has ever voted anything but 5 stars? honestly? but the feedback. I miss that both as a merchant and as a customer. And also both as a merchant and as a customer, I miss the "other products by this artist" - it was an extra bit of advertizing, AND I've bought lots of stuff because one of those pictures caught my eye while I was shopping for something completely different. And this HAS affected sales. So lovely, I was scheduled to release a new item today, but now? People are too busy bitching and mourning over the changes (with good right, too) Can't remember whoever said that bit about putting all the eggs in one basket. But it was clearly not a merchant. It's easy to have the right opinions as long as you're not the one losing money on it... I'm not "putting my eggs in one basket" because I prefer it that way. I'm doing it because it USUALLY is a good idea. I'll seriously consider my Exclusive status here though. No big idea if all the ads are gone anyway... I'm just curious what happens when the forums switch to php soon as well.

I'm just curious what happens when the forums switch to php soon as well. Yeah. I sort of wonder that myself. Oh, well. We'll see.

It appears we have progress, folks.... Just reloaded the wishlist and we have re-instated Vendor Price and status. We still don't know when a sale expires though :0/ ....but it is a half step in the right direction

Now they have done that can they please please please make public and private wishlists seperate? It was awesome the way they did that and I HATE this way... I mean lol I have a $1000 public wishlist....and I have the other ones seperate for ease of finding... please please return it so its seperate!