"i feel equally awful thinking about how many of Umutt's customers were duped & now p'raps feel even more insecure about making purchases - period..." oh god, please dont. then these people win. there are over 2000 honest merchants in the marketplace, and the stores will do everything in their power to make it right with the customer. ive done nothing wrong in this, yet ive volunteered my time to remorph aiko as a replacement for the aiko19 morph. renderosity is refunding all of the customers at considerable cost to itself - and it did nothing wrong. so is poserpros. not to mention the nearly a week of time that nearly half a dozen people involved have spent dealing with this godforsaken issue. myself (as the original merchant), renderosity, poserpros, and daz have lost out on this bigtime, but hopefully the inconvenience for the customer will be a small one. cheers, -gabriel