The POINT that all of CP's stanch defenders are missing completely is the FACT that CP has a forum called "Customer Support"! Period! To have a forum with that title and then to restrict it to only supporting Passport Purchasers instead of All Customers is what is a slap in the face to anyone who has purchased from them. I don't give a rat's whatever about what Caligari or DAZ have done personally as I'm not a customer of theirs. I am however a customer at CP. To me as a customer, having a forum with that title and not allowing me to use it til I coughed up my Passport fee is just a bad business practice. Period. You guys can defend them all you want and point at the Customer Service phone lines and emails (Which they don't answer), the point is they have an area in their forums that tout's itself as Customer Support and it's not available to all customers. It's not called Passport Support. It's called Customer Support. Do you get it yet? Customer Support? Should I repeat it again and again til you understand? Sheesh people! It's the English Language. Yeah, I know it's supposed to be a hard language to learn but it's a very simple concept. Customer support is where you help your customers out with issues they have with your product's they've ALREADY paid good money for. There's nothing slanderous about it. They say they're offering Customer Support and they're not. Period! They're taking Money for a Customer Support forum and then sending their talking heads here to say, if you want support call them, Use their email. This is NOT why I paid money for the Passport which offers Customer Support in the forums. Capesh?