I'm afraid you have to earn the right to hate Poser. How? Well, for starters, read the tutorials and look in the manual. If you want a "Make Art" button, check out DAZ Studio. To use complex programs like Poser (or Carrara) you need either an on-site mentor or the patience to use the alternative: study. Go back, start over, and don't assume that installing a CD endows you with expertise. There are very few "most basic things" in Poser. There is just the off chance that your problems are your own fault, not Poser's. As for the pupils, my guess would be that you accidentally rolled somebody's eyes too high. Sorry if this sounds impatient or patronizing. I "hate" Poser too, but the way I hate my brother I love and will defend against all comers, not the way I hate things I don't understand or can't use. M