Speaking of replies from CP... I upgraded to Poser 6 December 30th. My purchase came with a 1 year CP Passport. When I tried to enter the number it wouldn't work. I wrote to CP right away. I just got a reply to that letter last week. My friend had problems with downloads from there last fall and she waited 2 or 3 months for them to answer her emails (she sent a few of them). She then telephoned them and got it resolved on the telephone. There is obviously a problem trying to get issues resolved via email for some reason, and you get a far better ... and faster response by telephone.

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi