Try accessing the setup.exe file from your disc drive inside of the My Computer selection on the start menu. Make sure all fire walls are off (including any that come with XP) and give it a go. On another note - way back in 1995, my first computer was a Packard Bell - hopefully they've improved the quality of their products as well as their support. I had my motherboard go bad within a few months after buying it.

Just enjoying the Vue. :0)