andrewe_665 opened this issue on Mar 17, 2006 ยท 9 posts
mendyh posted Wed, 22 March 2006 at 9:41 AM
Andrew, I am so sorry! Sherry and I share a desk and this post looked as though it had been answered. I've been in since Monday. I've checked the posts each day, but this looked as though it had been answered. My sincerest apologies. As a first time buyer we have to verify your CC. Please send the toll free number off the back of your credit card. I suspect that was the next step that Sherry was getting to. But without an order those instructions were irrelevant. I also notice that the post she made was shortly before our workday ends. So that explains why she didn't get back with you. This length of time is not typical, at all. When this info. is sent in I can verify your purchase and enable your downloads within 5 min. Please keep in mind this step is not to be bothersome to you, as much as it is to provide protection for you against CC fraud. Future purchases will be available immediately. I appreciate your cooperation and look forward to helping you anyway I can. Thank you! Mendy H. R'rosity Admin.
Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"