Well they finaly got back to me, asking for more symtoms, so I will hang around for a while and wait to be asked even more questions. I using a PC by the way. I used to be a techmical support Engineer, if I could not fix the problem within 24 hours, yes 24 hours (I would also have to answer all enquiries within 1 hour of receiving them)I would be on a plane to customer. what anoys me is that this worked well until the update. all they have to do is look at the code and see what they changed( damm give the code to me I will look at it and fix it) Hell otherwise this is a great program, apart from the crashing, lack of a real good water drawing function, the results I get when it works are stunning. Been using Vue products since they first came out, must have thrown a $1000 their way