Hello, As posted in several locations on our site it can take up to 24 hours once you send in the first time buyers verification information. Please remember the extra security measure is for your (the cardholder) protection as well as our own. We have to manually verify this purchase with your credit card company. Also please note its the weekend and even though we respond and check emails after business hours, it may take longer as we have family to spend time with as well during our evenings and weekends. But your email will get taken care of within 24 hours. Regards, Stacey Community Manager