WarriorDL, we have something in common. I also use both AOL and Earthlink. Believe it or not, Earthlink is far worse IMO. At least if I have a problem with AOL I have usually been able to get a human being to talk to. At Earthlink? Forget it. I do not believe humans exist at Earthlink. I am convinced that it is simply an alien front to render the Internet completely useless as a communication medium. I have to have a second provider as a backup just in case the first goes down. AOL was supposed to be the backup. After trying four ISPs and now Earthlink, it has turned out differently. Actually, I think a lot of the crap AOL gets is from those jealous of someone, Steve Case in this matter, who has been able to succeed with their dream. It started out as a simple little BBS. Grew into Q-Link for the old C-64 and has mushroomed into one of the most powerful media giants in the world. Not bad. Not bad at all. I have my complaints with AOL. But, ya know, when I sit and look at it I realize that, overall, it does a pretty good job when compared to the competition... but I am still looking for that reliable backup. ;-)