I think that with ANY ISP, you'll find two horror stories for every one satisfied customer. Mindspring used to get the highest "ratings" because they reversed that ration (one horror story per two satisfied customers)... They all have good and bad points. My websites are on AOL, as are most of my friends (the ones I knew BEFORE I found this place, at least!) so I'll be sticking with them - even though AOL is where I ment my wife too... ;-)